FAQs

How long does an order take to arrive?

Orders are typically packed within 1–2 business days and arrive within 3–7 business days once shipped. Oversized coral specimens may take a little longer as they are hand-packed.

Will my piece look exactly like the photograph?

Natural coral and seashells are formed by the sea, so size, branch structure, and tone vary slightly from piece to piece. Every item is chosen to match the character shown.

What is your return policy?

See our Shipping & Returns page for full details on returns, exchanges, and damaged arrivals.

How do I care for coral and shells?

Display indoors away from direct sun and moisture. Dust gently with a soft dry brush and never submerge in water.

How do I contact you?

Email customerservice@curatedcoral.com or use the form on our Contact Us page and we will reply within one business day.

Still need help? Contact Us